Glean
An enterprise AI platform that connects search, assistants, and agents to permission-aware company data.
- Enterprise search across workplace apps, documents, and knowledge objects.
- A permission-aware assistant that only returns content the user can access.
- Agents that automate repeatable workflows and can be published to teams.
- Connectors for collaboration, ticketing, code, CRM, and file storage tools.
Best for: Large organizations with content spread across many systems. · IT and security teams that need permission-aware AI. · Knowledge workers in support, sales, engineering, and operations.
Introduction
Glean is an enterprise AI platform that connects search, an assistant, and agents to the applications a company already uses. It indexes content across tools such as Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce, then applies each user's permissions before returning an answer. Administrators get governance controls, observability, and support for multiple models, while employees get one place to find documents, draft work, and run repeatable agent workflows. Teams can start with search, then add the assistant and agents as governance requirements grow. Administrators keep control of access and data residency.
Key Features
- Enterprise search across workplace apps, documents, and knowledge objects.
- A permission-aware assistant that only returns content the user can access.
- Agents that automate repeatable workflows and can be published to teams.
- Connectors for collaboration, ticketing, code, CRM, and file storage tools.
- Glean Protect controls for governance, compliance, and sensitive data.
- Observability that traces queries, answers, and agent actions for every team and connector.
- Support for multiple models, with routing to match each task.
Who is it for
- Large organizations with content spread across many systems.
- IT and security teams that need permission-aware AI.
- Knowledge workers in support, sales, engineering, and operations.
- Compliance-heavy industries such as finance and healthcare.
- Teams building internal agents on company context.
What can you do with Glean
- Ask a question and get an answer with citations from internal sources.
- Search across documents, messages, tickets, and code.
- Draft summaries, briefs, and account notes from company context.
- Build and publish an agent for a recurring workflow.
- Audit which sources an answer used and who can see it.
- Connect a new data source and apply access rules.
How does Glean work
- Connect the company's applications and data sources through the available connectors.
- Glean indexes the content and maps each item to the existing permission model.
- Users search or ask the assistant a question in natural language.
- The assistant retrieves permitted sources, ranks them, and answers with citations.
- Teams build agents on the same context and publish them to colleagues.
- Administrators monitor usage, model routing, and governance settings.
Pricing
Check the official website for current pricing and plan details.
FAQ
Is Glean pricing public?
Glean does not publish plan prices on its website. The site routes buyers to a demo request, and commercial terms are discussed with the sales team.
Which tools does Glean connect to?
The site lists Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce among its connectors, and it describes a broad catalog of work applications and data sources.
How does Glean handle permissions?
Glean applies the source system's permissions when indexing and answering, so a user only sees documents and passages they are already allowed to access.
Can Glean run agents?
Yes. Glean Agents can automate repeatable workflows, and administrators can build, test, and publish governed agents for their organization.
Is Glean available for regulated industries?
The site presents Glean Protect and lists compliance programs including SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, and TX-RAMP Level 2.
