Notbot

Notbot is a WhatsApp marketing and automation platform built on the official WhatsApp Business API. It combines a chatbot builder, broadcast campaigns, a shared team inbox, CRM contact management, and click-to-WhatsApp ads in one dashboard. Businesses use it to send scheduled or recurring messages, answer common questions automatically, share product catalogs, and route conversations to several agents on the same number. It also offers assistance with green tick verification and integrations with tools such as Shopify and Zoho.

Key Features

• Chatbot builder with interactive lists, call-to-action buttons, webhook triggers, and automation flows.
• Broadcast campaigns for one-time or recurring messages, with scheduling and audience segments.
• A multi-agent team inbox that lets several people reply from one WhatsApp number.
• Contact import, tags, custom fields, and a CRM for organizing audiences and campaigns.
• WhatsApp catalogs and cart support for sharing products and taking orders.
• Click-to-WhatsApp ads on Facebook and Instagram to route leads into a conversation.
• Green tick verification assistance and official API access for reliable delivery.

Who is it for

• Small and mid-sized businesses using WhatsApp as a sales or support channel.
• Marketing teams that send promotions, reminders, and product updates to opted-in contacts.
• Support teams that need a shared inbox and automated answers for common questions.
• Event organizers and service businesses handling bookings and confirmations.
• Agencies managing WhatsApp campaigns and chatbots for multiple clients.

What can you do with Notbot

• Build a chatbot that answers questions and routes conversations to a human agent.
• Schedule a broadcast promotion to a segmented contact list.
• Share a product catalog and let customers build an order in WhatsApp.
• Run click-to-WhatsApp ads and capture the resulting leads in the CRM.
• Assign conversations across a team and track campaign performance.
• Connect Shopify or Zoho to sync orders, contacts, and updates.

How does Notbot work

1. Create a Notbot account and connect a WhatsApp Business number through the official API.
2. Import contacts and organize them with tags, fields, and audience segments.
3. Build a chatbot flow or an automation with the visual builder.
4. Create a broadcast or click-to-WhatsApp campaign and choose a schedule.
5. Manage replies in the shared inbox and review the reports for each campaign.

Pricing

• Standard: $49 per month, with unlimited channels and chatbot builder, live chat, click-to-WhatsApp ads, and selected integrations.
• Advanced: $99 per month, adding chatbot flows, unlimited integrations, unlimited custom fields, and chat plus email support.
• Custom: pricing on request for higher-volume or more customized requirements.
• A 14-day free trial is offered without a credit card.
• Add-ons are listed separately, including Shopify and Zoho integrations, additional users, additional channels, and a dedicated account manager.

FAQ

Is there a free trial?

Yes. The pricing page offers a 14-day free trial with no credit card required, and the site says a demo can be booked before starting.

Does Notbot use the official WhatsApp API?

Yes. Notbot states that it is built on the official WhatsApp Business API, which supports reliable message delivery and access to official features.

Can several agents use the same number?

Yes. The multi-agent team inbox lets multiple users collaborate in real time from one WhatsApp number.

What can the chatbot builder do?

It supports interactive lists, call-to-action buttons, webhook triggers, and automation flows, so you can answer questions, qualify leads, and hand off to a person.

Can I send product catalogs?

Yes. Notbot supports WhatsApp catalogs and cart so customers can browse products and build an order inside the conversation.

Does Notbot integrate with other tools?

Yes. The site lists Shopify and Zoho add-ons and an integration library for connecting WhatsApp workflows to other business systems.