Fathom

Fathom is an AI meeting assistant that captures calls and turns them into notes, summaries, and follow-ups. It can join meetings with a bot or run bot-free, records and transcribes the conversation, and produces an instant summary with action items. A conversational assistant, Ask Fathom, searches across past calls, and team plans add CRM sync, coaching metrics, and shared playlists.

Key Features

• Unlimited recording and transcription on every plan, including Free.
• A choice of bot capture or bot-free capture in beta.
• Instant AI summaries and AI-generated action items.
• Ask Fathom, a conversational assistant for past meetings.
• Clips, playlists, and search across calls.
• CRM field sync, Deal View, and AI scorecards on team plans.
• Integrations with Slack, Salesforce, HubSpot, Notion, Asana, Zapier, Claude, and ChatGPT, plus a public API and MCP.

Who is it for

• Sales teams that need call notes and CRM updates.
• Customer success teams tracking risks and follow-ups.
• Marketers and researchers analyzing customer conversations.
• Managers coaching with call metrics and scorecards.
• Individuals who want free meeting notes.

What can you do with Fathom

• Record a meeting and get a summary in your inbox.
• Ask questions about what was said in an earlier call.
• Pull key moments into a clip or playlist.
• Update HubSpot or Salesforce fields after a call.
• Review coaching metrics and AI scorecards for a team.
• Search across calls for a competitor mention or an objection.

How does Fathom work

1. Sign up and connect a calendar or join a meeting.
2. Choose bot capture or bot-free capture.
3. Fathom records, transcribes, and summarizes the call.
4. Review the summary, action items, and transcript.
5. Ask Fathom follow-up questions or share notes with the team.
6. On team plans, sync CRM fields and track coaching metrics.

Pricing

• Free: $0, free forever, with unlimited recordings and transcriptions, instant summaries, clips, playlists, and search.
• Premium: $20 a month, or $16 a month billed annually, per user, with advanced summaries, action items, Ask Fathom, and a custom meeting bot.
• Team: $19 a month, or $15 a month billed annually, per user, with a two-user minimum and shared search, playlists, comments, folders, and alerts.
• Business: $34 a month, or $25 a month billed annually, per user, with CRM sync, Deal View, coaching metrics, and custom summaries.
• Enterprise: talk to sales for SSO/SCIM, security controls, retention options, and support SLAs.
• Every plan lists a 90-day guarantee.

FAQ

Is Fathom free?

Yes. The Free plan is free forever and includes unlimited recordings and transcriptions, instant summaries, clips, playlists, and search across calls.

How much does Fathom Premium cost?

Premium costs $20 a month, or $16 a month when billed annually, per user. It adds advanced summaries, action items, Ask Fathom, and a custom bot.

Does Fathom require a meeting bot?

No. It offers bot capture and a bot-free capture option in beta, so you can choose how notes are collected.

Can Fathom update my CRM?

Yes. Business plans include CRM field sync and Deal View for HubSpot and Salesforce, so records can be updated after a meeting.

Does Fathom work with Slack and other tools?

Yes. It integrates with Slack, Salesforce, HubSpot, Notion, Asana, Zapier, Claude, and ChatGPT, and it offers a public API and MCP.

Is there an enterprise plan?

Yes. Enterprise adds SSO and SCIM provisioning, organization-wide security controls, custom data retention, a dedicated success manager, and priority support SLAs.